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Privacy Policy

Last Updated: 9/23/2024

At Mary's Hope House, we are committed to protecting your personal information and your right to privacy. This Privacy Policy outlines how we collect, use, and safeguard your data when you visit our website, maryshopehouse.com, built using the Wix platform.

1. Information We Collect

We collect the following types of information:

  • Personal Information: Information you provide when signing up for our services, making purchases, or filling out forms. This includes your name, email address, phone number, and payment details.

  • Automatically Collected Information: Wix, on our behalf, may collect technical data such as your IP address, browser type, and device information through cookies or similar technologies.

  • Usage Data: We collect information on how you interact with our site, including pages visited, time spent on the website, and links clicked.

2. How We Use Your Information

We use the information collected for various purposes:

  • To provide and maintain our services.

  • To process your payments.

  • To improve our website's performance and user experience.

  • To send you promotional offers or newsletters if you have opted-in.

  • To respond to your inquiries and provide customer support.

3. How We Share Your Information

We do not sell or rent your personal information to third parties. However, we may share your data in the following circumstances:

  • Service Providers: We may share information with trusted third-party service providers, such as payment processors and hosting providers, to perform tasks on our behalf.

  • Legal Obligations: If required by law, we may disclose your personal information to comply with legal processes or government requests.

4. Cookies and Tracking Technologies

We use cookies and similar technologies to collect data on how you interact with our site. Cookies help us improve your browsing experience by remembering your preferences and offering personalized content.

You can opt-out of cookies by adjusting your browser settings, but this may affect the functionality of our site.

5. Your Rights

Depending on your location, you may have the following rights regarding your personal data:

  • Access: You can request a copy of the personal data we hold about you.

  • Correction: You can ask us to correct inaccurate information.

  • Deletion: You can request the deletion of your data, subject to certain legal exceptions.

To exercise any of these rights, please contact us at [your email address].

6. Data Security

We take data security seriously and have implemented various measures to protect your information. However, please note that no method of transmission over the internet or electronic storage is 100% secure. While we strive to protect your data, we cannot guarantee absolute security.

7. Third-Party Links

Our website may contain links to third-party websites. We are not responsible for the privacy practices or content of these external sites. We encourage you to read their privacy policies before providing any personal information.

8. Changes to This Policy

We may update this Privacy Policy from time to time. We will notify you of any significant changes by posting the new policy on this page. Please review this policy periodically.

Safety and Security

At Mary's Hope House, we prioritize the safety and security of our users and their data. We use a variety of tools and practices to ensure a secure environment for all visitors to our website.

1. SSL Encryption

All communications between your browser and our website are encrypted using Secure Sockets Layer (SSL) technology. This encryption ensures that any data you provide, including personal and payment information, is transmitted securely.

2. Secure Payments

We use trusted third-party payment processors such as PayPal, Stripe, and Wix Payments to securely handle your financial transactions. These services comply with the Payment Card Industry Data Security Standard (PCI DSS) to ensure your payment information is safe.

3. Data Protection

Our website complies with global data privacy laws, including the General Data Protection Regulation (GDPR) and the California Consumer Privacy Act (CCPA). We are committed to keeping your personal information confidential and secure.

4. DDoS Protection

Our website is hosted on the Wix platform, which provides robust protection against Distributed Denial of Service (DDoS) attacks. This ensures that our website remains accessible and functional, even in the event of an attack.

5. Regular Security Updates

Wix automatically provides updates to address any potential security vulnerabilities. This helps keep our website secure from threats and ensures that your data is always protected.

6. Two-Factor Authentication (2FA)

We recommend that all users enable Two-Factor Authentication (2FA) on their accounts. This adds an extra layer of security by requiring a second form of authentication in addition to your password.

7. Privacy Compliance

We are committed to protecting your privacy. Our website is designed to be compliant with international data protection laws and regulations, including GDPR and CCPA.

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